OFS Goods Returns Policy
You may return a purchased item if:
- The item is not suitable
- The item is faulty
- The incorrect item was delivered
- The item was damaged during delivery
How do I return an item I purchased online?
For any North Island orders please contact James on 0276616167 or firstname.lastname@example.org
For any South Island orders please contact Jack on 0273606349 or email@example.com
Will I get a refund for the items I return?
If the item is being returned because it is faulty, incorrect, damaged during delivery or doesn't fit the purpose and can be resold then you will be eligible for a refund.
We will reimburse or supply postage for all associated freight costs and arrange for another one to be sent or a refund to be made.